Escalate to the top management, if you're facing issues at any point of time

Studio 31's Customer Life Cycle

  • 1

    Pay 60% advance to block dates

  • 2

    Install Telegram

    Immediately after booking Studio 31

  • 3

    Sign our Terms & Conditions Document

    We'll send you a digital link to sign the document

  • 4

    45 days prior to event

    Fill event details form

  • 5

    Bookmark Customer Portal Link

    Add it as a shortcut link on your mobile as well

  • 6

    Thoroughly read & understand our process

    Understand client responsibilties for a hassel free service

  • 7

    30 days prior to event

    Virtually meet team

  • 8

    Pay 40% balance minus album costs

    Within 48 hours of event completion

    Also pay travel, accomodation, additional session charges if any

  • 9

    Within 5 days after the event gets over

  • 10

    Within 5 days after the event gets over

  • 11

    Within 15 days of receiving photo-links

    Follow album process

  • 12

    Collect all deliverables within 90 days of event completion

    To avoid additional fee

  • 13

    After collecting all deliverables

Escalate to the top management, if you're facing issues at any point of time

Runs on Unicorn Platform