Ensure you collect all your deliverables within 90 days of event completion to avoid additional charges

Escalate to the top management, if you're facing issues at any point of time

Studio 31's Customer Life Cycle

  • 1

    Pay 60% advance to block dates

  • 2

    Install Telegram

    Immediately after booking Studio 31

  • 3

    Sign our Terms & Conditions Document

    We'll send you a digital link to sign the document

    Read it here
  • 4

    45 days prior to event

    Fill event details form

  • 5

    Bookmark Customer Portal Link

    Add it as a shortcut link on your mobile as well

  • 6

    Thoroughly read & understand our process

    Understand client responsibilties for a hassel free service

    Read our FAQs
  • 7

    30 days prior to event

    Virtually meet team

  • 8

    Pay 40% balance minus album costs

    Within 48 hours of event completion

    Also pay travel, accomodation, additional session charges if any

  • 9

    Within 5 days after the event gets over

    Select Traditional Video Songs (If Booked)
  • 10

    Within 5 days after the event gets over

    Select Candid Video Songs (If Booked)
  • 11

    Within 15 days of receiving photo-links

    Follow album process

    Album Process
  • 12

    Collect all deliverables within 90 days of event completion

    To avoid additional fee

  • 13

    After collecting all deliverables

    Provide Feedback

Escalate to the top management, if you're facing issues at any point of time

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