Process

Studio 31's Customer Life Cycle

1

Pay 60% advance to block dates
2

Install Telegram

Immediately after booking Studio 31
3

Sign our Terms & Conditions Document

We'll send you a digital link to sign the document

Read it here
4

45 days prior to event

Fill event details form
5

Bookmark Customer Portal Link

Add it as a shortcut link on your mobile as well
6

Thoroughly read & understand our process

Understand client responsibilties for a hassel free service

Read our FAQs
7

30 days prior to event

Virtually meet team
8

Pay 40% balance minus album costs

Within 48 hours of event completion

Also pay travel, accomodation, additional session charges if any
9

Within 5 days after the event gets over

Select Traditional Video Songs (If Booked)
10

Within 5 days after the event gets over

Select Candid Video Songs (If Booked)
11

Within 40 days after the event gets over

Fill Home Delivery Form
12

Within 30 days after the event gets over

Buy 2TB External HDD
13

Within 15 days of receiving photo-links

Follow album process

Album Process
14

Collect all deliverables within 90 days of event completion

To avoid additional fee
15

After collecting all deliverables

Provide Feedback