Escalate to the top management, if you're facing issues at any point of time

Studio 31's Customer Life Cycle

  • 1

    Pay the required advance to block dates

  • 2

    Install Telegram

    Immediately after booking Studio 31

  • 3

    Fill on-boarding form

  • 4

    45 days prior to event

    Provide event details to the team

  • 5

    Thoroughly read & understand our process

    Understand client responsibilties for a hassel free service

  • 6

    30 days prior to event

    Virtually meet team

  • 7

    After event gets over, pay balance minus album costs

    Within 48 hours of event completion

    Also pay travel, accomodation, additional session charges if any

  • 8

    Within 5 days after the event gets over

  • 9

    Within 5 days after the event gets over

  • 10

    Within 15 days of receiving photo-links

    Follow album process

  • 11

    Collect all deliverables within 90 days of event completion

    To avoid additional fee

  • 12

    After collecting all deliverables

Escalate to the top management, if you're facing issues at any point of time

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